Update payment method
Only the practice owner can update the subscription's payment method via Settings > Subscription. This option is only available for an active subscription with a valid payment method.
Update payment method
Go to Settings.
Open Subscription.
Click Update payment method.
On the first page, check your current plan, the number of users, and the current price and billing unit.
Click Next.
On the confirmation page, enter your Name, Address, and Country. For countries outside the Netherlands, also enter your VAT number.
Confirm by clicking Confirm.
What happens
You pay for the next period in advance using the other payment method. The payment is technically created via Mollie.
This flow is intended for the Vetocare subscription and differs from the payment methods for client invoices that you set up via Mollie.
If the direct debit for your subscription invoice fails — for example, after a chargeback or due to insufficient funds — Vetocare may send a separate payment link to a practice contact. The recipient uses that link to pay the outstanding subscription invoice. This is a payment link sent by Vetocare when the direct debit fails, not a setting in your practice account.