Credit an invoice
Crediting an invoice creates a new credit note linked to the original invoice, instead of marking the invoice itself as credited. After crediting it, you are redirected to the new credit note.
You can credit an invoice if it does not yet have the status Credit note or Credit note paid.
Create a credit note
Open the invoice you want to credit via Invoices.
Click Credit. On mobile or tablet, the same action is available in the More menu.
Vetocare creates a new credit note with the customer, animal, and invoice lines from the original invoice, but with negative amounts. You are automatically redirected to the details page of this new credit note.
Because the credit note is linked to the original invoice, the details page displays the message Credit invoice for {factuurnummer}, with a link back to the original invoice.
Send the credit note
The new credit note initially has the status Draft. Send the credit note to finalize it.
Once the credit note has been sent, it receives the status Credit note and the original invoice changes to the status Credited. The original invoice then displays the message Credited by {creditnotanummer}, with a link to the credit note.