Cancel subscription
Only the practice owner can cancel the Vetocare subscription via Settings > Subscription. The subscription stops immediately, but you can continue using Vetocare until the end date of your current license.
Cancel subscription
The cancellation option is only available for an active, recurring subscription and is only visible to the owner. An administrator can see the subscription, but not the Manage subscription button.
Go to Settings.
Open Subscription.
Click Manage subscription.
Click Cancel subscription.
Optionally, enter your reason for leaving.
Confirm with Confirm.
After confirmation, you will see the Subscription canceled confirmation page.
What happens after cancellation
Canceling stops the recurring subscription, but does not immediately end your access. Your license remains valid until the date shown next to Valid until, and you can continue using Vetocare during the remaining days.
After the end date, you can renew the license to regain access to your information.
Cancel by email
The standard way to cancel is the self-service process described above. If you cannot complete it yourself, contact our support team for help canceling.