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Getting Started Guide
First week with Vetocare Is there a Vetocare app? (Installing the PWA)
Account
Language, units and time settings Invite users User roles Change username Change login email address Change password
Subscription
Agenda
Add event Move an event Delete an appointment Add appointment confirmation Managing calendars Using colors National holidays Exporting the calendar Setting up appointment requests Linking your calendar Add an appointment reminder Add a client and animal when approving an appointment request
Clients
Completing a report Making appointments Export a client Add a client Delete a client Set client name Using salutations for clients Client lists Archiving and unarchiving a client
Contacts
Adding a contact Linking contacts Delete contacts
Animals
Add an animal Remove an animal Filling in reports Change owner Measurements Manage animal species Mark as deceased
Prescribing Products
Animal products Euthanasia: mark animal as deceased Workflows when adding products Update gender after neutering Advanced animal products
Drawings
Print an animal record or report, or save it as a PDF
Invoices
Connecting and using Mollie for payments Show VAT base on invoice Default setting for displaying VAT on the invoice Set up Peppol Consolidated invoices Exporting invoices Invoice number format View VAT return Animal identification template Create a new invoice Set the payment term Record a payment Credit an invoice Paying via a Mollie Terminal Set up Peppol for a client Send an invoice via Peppol Paying via a payment link Writing off an uncollectible invoice
Products
Orders Add a product Set inventory information Adjusting inventory (mutation) Change history Manage product groups Manage storage locations Set up products and inventory Classifying products (human, euthanasia, castration) Lot numbers for products and inventory Correcting a Lot Number and Expiry Date
Reporting
Completing reports Shared reports Managing templates
Emails
Standard messages Appointment confirmations Manage email senders Sending an email Sending campaigns
Overview
Dashboard Inbox
Intake
Add a client via intake Add animal(s) via intake Open a WhatsApp link in WhatsApp Business or WhatsApp I can't select Add reporting per animal
Letters
Writing a letter Add a template letter Customize branding
Settings
Hide animal and client fields Practice files Manage VAT rates Set up practice details Set up your practice logo Set up practice email Manage workflows Terms and consent
Integrations
e-Boekhouden integration Moneybird integration Exact Online integration SnelStart integration Billit integration Yuki integration
VAMREG
Moneybird error message: This administration does not allow payments without proof
Animals

Prescribing Products

Special actions and consequences when adding products to an animal

Animal products

Euthanasia: mark animal as deceased

Workflows when adding products

Update gender after neutering

Advanced animal products

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