Updates

Manage sent messages

improved

View all sent messages in the inbox, resend them to another recipient or address, and retrieve undeliverable emails. This keeps all your communications in view.

Sent message statuses and filters

Each message in the list has a status showing the outcome of the send, and you can filter the list by status.

  • Sent: The email was accepted by the email provider. This does not automatically mean that the email was delivered.

  • Not delivered: The email was sent but came back as undeliverable.

  • Unconfirmed: Vetocare could not determine whether the email was sent. In that case, do not resend the email right away; first check with the recipient whether it arrived.

  • Not sent: The email was not sent.

The status filter in the list has the same four statuses. In a message's details, a warning appears for messages with the status "Unconfirmed" or "Not sent".